Help
In short: where to write, how to start, and where to read the terms. Party rights are in the legal documents, not on this page.
How to contact us
- In the cabinet: open a support case (/dashboard/helpdesk) — easy to link to a deal.
- Email: support@evopay.biz (include your account email and operation/deal ID).
- Phone: +7 (706) 612-11-11.
- Legal questions: legal@evopay.biz.
Do not send passwords or 2FA codes.
Getting started
- Register and sign in.
- When needed — identity check (KYC) for limits.
- How it works — escrow step by step.
Wallet
Top-up, transfer, withdrawal, and history are in the cabinet. Fee and limits are shown before confirmation. Details: Fees.
Escrow
- Agree on the terms.
- Create a deal and invite the other party.
- The buyer places funds in a protected account.
- The seller meets the terms.
- Confirmation → payout; otherwise — refund or dispute under the rules.
Do not settle outside the platform with parties you do not know.
Disputes
Opened from the deal in the cabinet with evidence. The process is in the Terms of use.
Security
Enable 2FA. We never ask for your password or codes by email or messengers. Details: Security.
For developers
In brief: the API page.